Do I need to purchase tickets in advance, or can I buy them on-site?
We strongly recommend pre-purchasing tickets online to secure your preferred skate time, especially on weekends and holidays. Day-of walk-up tickets are available based on capacity.
What does the ticket include?
General admission includes one skating session during your selected time. Skate rentals are available for an additional fee. Skate aids are available on a first-come, first-served basis. If you bring your own skates, you only need to purchase an admission ticket.
What sizes of rental skates are available?
We offer a wide range of skate sizes for both children and adults. Inventory varies throughout the day.
Are skate aids available?
Yes. Skate aids are available in limited quantities on a first-come, first-served basis.
What if I have never skated before?
All skill levels are welcome! The rink is family-friendly, beginner-friendly, and perfect for first-timers. Skating is available for ages 5 and older.
What should I wear when skating outdoors?
We recommend warm, layered clothing, gloves, and thick socks. Helmets are optional but encouraged for young children and new skaters.
Is the rink open in bad weather?
Inclement weather may impact operations. In the event of closures or delays, updates will be posted online and communicated via social media.
Are refunds or reschedules available?
All ticket purchases are final and non-refundable. The rink operates rain or shine, and no refunds, reschedules, credits, or transfers will be issued due to weather, missed sessions, or unused time.
Are there any items not allowed on the ice?
Yes. Food, drinks, phones, headphones or earbuds, cameras, bags, backpacks, and strollers are prohibited on the rink surface for safety reasons.
Can guests walk on the ice in shoes?
For safety and ice integrity, only guests wearing skates are permitted on the rink surface.
Is the rink wheelchair accessible?
Please contact us directly to review available options and accommodations. We will do our best to support your needs.
Do young children have to skate with an adult?
Children under 12 must be accompanied by an adult guardian on-site. Adult supervision is required at all times.